All Stories saved in "Unknown user" folder

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casperfan
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Joined: April 27th, 2018, 12:59 pm

All Stories saved in "Unknown user" folder

Post by casperfan » April 2nd, 2019, 7:38 pm

This just started happening. Filename is "null~(numeric date).mp4/.jpg

What's going on? Is it the app, my tablet or is Instagram changing stuff on their end?

jaumcardoso
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Joined: April 6th, 2018, 6:37 pm

Re: All Stories saved in "Unknown user" folder

Post by jaumcardoso » April 2nd, 2019, 9:50 pm

I'm having the same problem.
Also I can't see the names/usernames on the bottom of the story nor in the top of the profile (as you can see in the screenshots), I guess these problems are connected.
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liamcottle
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Re: All Stories saved in "Unknown user" folder

Post by liamcottle » April 3rd, 2019, 12:05 am

Hi all, this looks to be a change on Instagrams end with how the data is returned from the API. I will need to investigate this to find a fix.
Cheers,
Liam Cottle

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liamcottle
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Re: All Stories saved in "Unknown user" folder

Post by liamcottle » April 3rd, 2019, 2:53 am

This will be fixed in the next update.
Cheers,
Liam Cottle

casperfan
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Re: All Stories saved in "Unknown user" folder

Post by casperfan » April 3rd, 2019, 5:28 am

Update still didn't fix the problem.

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liamcottle
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Re: All Stories saved in "Unknown user" folder

Post by liamcottle » April 3rd, 2019, 5:32 am

Can you post a screen recording of this issue? It was working as expected with what I tested on my devices.
Cheers,
Liam Cottle

casperfan
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Re: All Stories saved in "Unknown user" folder

Post by casperfan » April 3rd, 2019, 5:43 am

The "download all", long press, still saves to "unknown user".

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liamcottle
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Re: All Stories saved in "Unknown user" folder

Post by liamcottle » April 3rd, 2019, 5:53 am

Ahh, I see. That wasn't mentioned in the previous posts. Saving Stories while viewing them, and seeing who it was that posted it was fixed. I'll get "Download All Stories" fixed in the next update.
Cheers,
Liam Cottle

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liamcottle
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Re: All Stories saved in "Unknown user" folder

Post by liamcottle » April 3rd, 2019, 7:52 am

Just pushed v1.23.1, it should now work properly for "Download all Stories".
Cheers,
Liam Cottle

casperfan
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Joined: April 27th, 2018, 12:59 pm

Re: All Stories saved in "Unknown user" folder

Post by casperfan » April 3rd, 2019, 8:26 am

Works now, Thanks you.

Saves me from a lot of swiping. Let's hope Instagram doesn't change things again.

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