Story did not pop up

Something not working? Post about it here.
Post Reply
Posts: 1
Joined: May 20th, 2019, 10:45 am

Story did not pop up

Post by whatnessie » May 20th, 2019, 10:59 am

Hello Liam!

I have problem where if i tap on a celebrity's account eg. Jared Leto or Kourtney Kardashian, their page just said 'no snap. check back later!' I tried all celebrity's account that i could find and it came out the same but if i tap on a channel for example, Looper, Beauty Insider etc. their story did pop out.

I hope you will able to fix this because i am a huge fan of this app! I also hope you would reply this as soon as possible!


User avatar
Site Admin
Posts: 54
Joined: March 18th, 2018, 10:58 am
Location: Gisborne, New Zealand

Re: Story did not pop up

Post by liamcottle » May 28th, 2019, 3:59 am

Hi Nessie,

It seems that the Snapchat Web Stories website is a bit broken, search doesn't seem to be working, and tapping on some stories doesn't load any snaps at all.

Since SnapStoryDownloader hits that website to get content, that's why the app isn't working as expected. I've mentioned this to the Snap team.

Liam Cottle
Liam Cottle

Post Reply